Terms/Conditions

To offer a safe and secure shopping experience, Longo Brothers USA Inc. DBA Longo Brothers USA has established these online Policies for any user, viewer, or buyer at www.lobroco.com .

Note:  Many parts are for off-road use only. As with any racing activity, there are risks at performance modifications. All installations are at the customers own risk. Longo Brothers USA holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using after market performance products. Some items listed are illegal in many states and only for racing vehicles which may never be used on a public highway.

Conditions of USE

Your use of this site indicate your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. 



All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Longo Brothers USA or its suppliers and protected by U.S. and international copyright laws. All trademarks, service marks, and trade names are proprietary to Longo Brothers USA. All other trademarks not owned by Longo Brothers USA or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Longo Brothers USA. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property Longo Brothers USA or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.



Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Longo Brothers USA reserves the right at any time after receipt of your order to accept or decline your order for any reason. Longo Brothers USA reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Longo Brothers USA may require additional verifications or information before accepting any order. Once you have placed a online, phone order, or other type of order with Longo Brothers USA, you have entered in a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 24 hours for your order to ship. If you need priority delivery then please contact us by phone for immediate attention.

Ordering Procedure

The import market we deal in is currently one of the hottest cars right now on the market. What does that mean to you as a customer, hard to get products? Longo Brothers USA stocks more vehicle specific parts then anyone else in the USA for our lines we carry. Parts turnover is quick. So when you order from us we put you in line to receive the product if it is not in stock. Some specialty items may need to be ordered from overseas and can take 4-6 weeks for delivery. However if you order from us and a problem occurs, these are the steps to follow.



If you order a product, your credit card is charged immediately as stated above. We will notify you the status of the order and the product availability. If you choose to cancel the order after the same day we received or not during business hours when the order has been processed, a 5% cancellation fee will be charged and the remaining amount will be credited back to you.

Special Order Items

Some items may be special order specifically for the customer's vehicle.  These items generally require a deposit or paid in full.  Once this deposit amount is notified to the customer and they agree to order the special order item, the deposit becomes non-refundable.  These special order items cannot be returned or resold.  Cancellations are not allowed on special order parts. 



Payment Terms

Longo Brothers USA accepts credit cards, Pay pal payments, Cashier Checks, Money Orders, and Bank Transfers with appropriate billing and shipping addresses to be verified.  All orders are to be paid in full at the time of purchase unless we contact you otherwise. Prices and shipping cost is subject to change anytime because of exchange rates, shipping costs, manufacturer price changes, etc.



Warranty

All products come with the warranty that is applied directly by the manufacturer. Longo Brothers USA does not offer any of their own warranties and are not responsible for product failures or failures due to installation. All products are intended for race use only as suggested by the manufacturer and should be installed and set up by professional service centers ONLY. As stated above we are not responsible for shipping cost other then by our own mistake of incorrect shipping. The warranty should be handled by the customer and the manufacturer directly.

By law, a dealership is not allowed to void a warranty based upon having aftermarket parts installed on a car. When you add an aftermarket part to the car, the aftermarket part will void the warranty of ONLY the stock part it is replacing. Below you will find some articles written by SEMA regarding this issue.



-Warranty Rights

-Consumer Bill of Rights

Please also see our SHIPPING and RETURNS policies HERE .